Omaa

User Data (Inputs and Outputs)

• Inputs: The words, messages, or content you write or upload to the Omaa Platform, or website (for example, your questions, messages, or prompts).
• Outputs: The responses, messages, or content generated by Omaa’s AI systems in response to your Inputs.
• Conversation Data: The content of your interactions with Omaa, including both your Inputs and the Outputs generated for you.

Account and Profile Information

• Account Information: Name, email address, phone number, and payment details when you create an account.
• Profile Information: Optional demographic information, preferences, and goals you choose to provide.

Service Usage and Device Information

• Usage Data: How you interact with Omaa’s services, including features used, session duration, frequency of use, and engagement patterns.
• Device Information: Device type, operating system, browser type, IP address, and mobile device identifiers.
• Location Information: General location based on IP address (not precise GPS location).

Website Visitors and Marketing Activities

• Contact Information: Name, email address and any information you provide when subscribing to marketing communications.
• Website Analytics: Information about your interactions with our website and emails (such as IP address, browser type, device, and engagement with marketing content).

Service Provision and Improvement

• Delivering personalized AI conversations and support (generating Outputs in response to your Inputs)
• Analyzing Inputs, Outputs, and usage patterns to enhance and personalize your experience
• Developing and training our AI models using anonymized and aggregated Inputs and Outputs to improve service quality. If Omaa ever uses non-anonymized data for AI training, we will require explicit user opt-in and describe this clearly in the in-app privacy settings. Creating and using synthetic data derived from anonymized user interactions
• Generating aggregated insights to improve our support strategies

Account Management

• Creating and maintaining your account
• Processing subscription payments and managing billing
• Communicating about your account, service updates, and support
• Providing technical support and responding to your inquiries

Website and Marketing Activities

• Operating and improving our website and marketing communications
• Sending you marketing emails (if you opt in)
• Understanding how visitors use our website and marketing materials

Legal and Security Purposes

• Protecting the security and integrity of our Services
• Detecting and preventing fraudulent activity
• Complying with legal obligations
• Enforcing our Terms of Use, including the Acceptable Use Policy and Prohibited Topics. Omaa may suspend or terminate accounts for violations of Acceptable Use or if required by law, and may remove content that violates policies or indicates the need for professional care.

Service Providers (Sub-processors)

We work with trusted third-party service providers (“sub-processors”) who perform services on our behalf, such as:

• Cloud storage and hosting providers
• Payment processors
• Analytics services
• Customer support tools

All service providers are contractually required to use your information only to provide services to Omaa and must comply with this Privacy Policy and applicable privacy laws.

Business Transfers

If Omaa is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. If this happens, we will notify you by email and/or a prominent notice on our website about any change in ownership or how your information is used.

Legal Requirements and Safety

We may disclose your information if required by law, legal process, or a government request, or if we believe it is necessary to protect our rights, address fraud, or protect your safety or the safety of others.

Account Information

• We will retain your account information for as long as your account is active

Conversation Data

• Active Users: Conversation history is retained to provide personalized service
• You can request deletion of specific conversations at any time through the Omaa App
• Conversation Data includes your Inputs and the Outputs generated by Omaa’s AI systems.

Anonymized and Aggregated Data

• We may retain anonymized and aggregated data indefinitely. Anonymized and aggregated data may include anonymized Inputs and Outputs.
• This data cannot be used to identify you personally
• We use this data for service improvement, research, and analytics

Usage Data

• Basic usage statistics may be retained for up to 24 months
• After this period, data is fully anonymized or deleted
• Anonymized usage patterns may be retained indefinitely for service improvement